Privacy Policy

1. Introduction

Welcome to RSJ Tech ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (www.rsjtech.co.uk) and tell you about your privacy rights and how the law protects you.

RSJ Tech is the data controller and is responsible for your personal data.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, title, and company name.

• Contact Data: Includes billing address, email address, and telephone numbers.

• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.

• Usage Data: Includes information about how you use our website and services.

• Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

• Direct Interactions: You may give us your Identity and Contact Data by filling in forms (such as our contact or consultation forms) or by corresponding with us by post, phone, email, or otherwise.

• Automated Technologies: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

4. How We Use Your Personal Data (And Our Lawful Basis)

Under UK GDPR, we will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing technical or social media support packages).

• Legitimate Interests: Where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., responding to your business inquiries).

• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

• Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications via email. You have the right to withdraw consent to marketing at any time by contacting us.

5. Disclosures of Your Personal Data

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

We may share your data with trusted third parties to facilitate our business, including:

• Wix.com: Our website is hosted on the Wix platform, which provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

• Service Providers: IT and system administration services, analytics providers (e.g., Google Analytics), and booking systems.

• Professional Advisers: Including lawyers, bankers, auditors, and insurers.

• Regulators: HM Revenue & Customs, regulators, and other authorities based in the UK.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. By law, we have to keep basic information about our customers for tax purposes for six years after they cease being customers.

8. Your Legal Rights

Under the UK GDPR and the Data Protection Act 2018, you have rights under data protection laws in relation to your personal data. You have the right to:

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data (the "right to be forgotten").

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Request transfer of your personal data.

• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

9. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. (Note: Ensure you activate the Wix Cookie Consent Banner in your Wix dashboard settings).

10. Contact Details and Complaints

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

RSJ Tech Email address: [Insert Your Business Email Address] Postal address: [Insert Your Registered Business Address or simply 'Watford, United Kingdom' if you don't want a physical address listed]

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.